We must stop innovating just for innovation’s sake

We must stop innovating just for innovation’s sake

  • February 28, 2022
  • in Blog
  • 137

There is a fascination with innovation among cleaning and facilities management professionals and the clients they serve at present, and certainly technological disruption has the potential to transform the built environment and the way it is managed. But as the revolution continues, is the industry innovating with purpose, or simply acting on impulse?

The commercial cleaning sector has seen no shortage of disruptive technologies in recent years. From autonomous mobile robot cleaning machines to intuitive senor technologies, data analytics, drones for facility condition assessments and even machine learning and Internet of Things (IoT) connected devices, to name just a few.

While technologies such as Artificial Intelligence (AI) and robotics often grab headlines, the hype of modern technology habitually comes much sooner than when it is practical for cleaning and facilities teams to actually use in practice. 

Professional cleaning, hygiene and maintenance organisations often find it difficult to grapple with the idea that not all technology can generate positive change, particularly when it comes to driving efficiencies and improvements for the end user. The true challenge is not in adopting the technology itself, but understanding what innovation they should be investing in, and which they should avoid until they fully mature.

The route of all effective innovation is understanding its purpose and value. Innovation for innovation’s sake will do little but to massage the ego of the commercial cleaning provider and gain short-term attention in the eyes of their industry peers. Indeed, without consideration for its applications, the value it can bring, and most crucially the customer pain points it can resolve, innovation becomes little more than a gimmick.

Our Sales & Marketing Director Katie Westerman recently shared her insights with Cleaning Matters Magazine to answer one simple question: Is the industry innovating for innovation’s sake?

To read the full article, visit: https://www.cleaning-matters.co.uk/page_1222502.asp#


[1] https://www.cleanlink.com/news/article/Research-Explores-The-Importance-Of-Clean-In-Retail–18756