RETAIL CLEANING YOUR BUSINESS CAN DEPEND ON
At SBFM we offer reliable, fully managed retail cleaning services for customer-facing environments – delivered with real-time visibility, consistent standards, and a customer-first approach.
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THE HIGHEST CLEANING STANDARDS TO PROTECT THE CUSTOMER EXPERIENCE
We’re one of the UK’s leading commercial cleaning companies for large multi-site businesses, delivering reliable cleaning that protects your brand, your customers, and your retail environment.
Intelligent solutions that deliver cost savings
From high-street stores to shopping centres and multi-site retail estates, we provide tailored cleaning services using intelligent systems, experienced teams, and proven processes — delivering average cost savings of up to 18%.
- Fully trained and supported cleaning teams
- Flexible, scalable contracts tailored to your business
- Dedicated account management and performance oversight
- Real-time visibility and consistent standards across your sites
Our Retail Cleaning Services
Store Cleaning Services
Cleaning services for individual stores and high-street outlets, including floors, shelving, and checkout areas.
Shopping Centre Cleaning Services
Comprehensive cleaning for shopping centres and malls, covering food courts, common areas, restrooms, and high-traffic zones.
Retail Deep Cleaning
Periodic deep cleaning services for back-of-house areas, storage rooms, and hard-to-reach spaces.
Retail Cleaning Contractors
Fully trained teams available for ongoing or one-off retail cleaning contracts.
THE SBFM DIFFERENCE
Retail Cleaning for Your Sector
We work with a range of retail environments, delivering tailored cleaning services based on your operational requirements.
- Standalone stores & chains
- Shopping centres & malls
- Retail park outlets
- Supermarkets & grocery stores
Safe, Compliant Retail Cleaning
Retail environments require meticulous care. Our teams are trained in health and safety protocols, ensuring all work is carried out safely and in line with industry regulations.
- Risk assessments & method statements (RAMS)
- COSHH compliance
- PPE & trained operatives
- Insurance coverage
Why Choose Our Retail Cleaning Company
- Specialist retail cleaning expertise
- Flexible working hours (including out-of-hours)
- Minimal disruption to trading
- Scalable services for multi-site operators
- Dedicated account management
Since 2020 we’ve been working with a global management, engineering, and development consultancy. Headquartered in London, with 27 total sites in the UK and offices in another 150 countries, they deliver internationally renowned projects and work to meet some of the world’s greatest challenges.
The problem
Due to the large size and global spread of the company they had minimal interaction and engagement with the previous contractor’s off-site management.
This disconnect negatively affected decision-making for frontline employees and hindered performance evaluation.
As a result, standards were falling short of what was expected and the company lacked the necessary evaluation processes to both identify and rectify this.
As well as this, the client was failing to meet its own sustainability and environmental objectives.
They’d challenged themselves to reduce the volume of single-use plastics consumed as well as introducing environmentally friendly cleaning agents into their operations.
The RESULTS
- Retained 100% of employees through TUPE
- 91% score on initial audits, showcasing immediate impact
- Average audit score now at 99%
- Enhanced supervision and training programmes
- Improved environmental performance
- Our contract has been extended for a further 3 years
The SOLUTION
Our Optimise platform impressed the company with its exceptional transparency and enhanced KPI performance evaluation. Backed by our experienced team, we assured the client we could meet all goals and because of this we were selected to be their FM provider. We deliver a range of services across the client’s national estate of 27 offices, including:
• Cleaning
• Pest Control
• Consumables
• Landscaping
• Window Cleaning
• Carpet Cleaning
• Plants
• Feminine Hygiene
We implemented a series of improvements in performance management, including a tailored KPI suite for monthly reports and collaborative electronic audits with the client’s office managers. As well as this, comprehensive management information, with weekly updates on crucial aspects, was made accessible 24/7 through our Optimise client portal. To promote sustainability, we introduced eco-friendly cleaning products and strategies. This included implementing the Tersano Lotus® PRO High-Capacity cleaning system at the client’s flagship site, offering a powerful environmentally friendly solution. We deployed the DuoMax General Purpose Cleaner and Disinfectant across all offices, an eco-safe alternative free of chlorine, bleach, and alcohol. We also packaged these solutions in recycled plastic spray bottles to minimise single-use plastics.
The TUPE transfer of long-standing employees was supported through proactive onboarding, including holding SBFM Road Shows to allow for open and honest discussions in a relaxed setting. Payroll issues were addressed in advance with the “Has the Penny Dropped?” exercise, providing £0.01 to all employees upon receiving ELI information.
The CONCLUSION
We’ve recently signed a contract to provide FM services to the client for another 3 years, highlighting how our excellent work has transformed their business. Thanks to our proactive engagement with management, the client has seen real improvements in communication, better on-site supervision, and overall performance.
Retail Cleaning Services Across London
We deliver retail cleaning services across London and surrounding commercial areas, supporting stores, shopping centres, and retail facilities of all sizes.
Request a Retail Cleaning Quote
Looking for a reliable retail cleaning service company? Contact us today to arrange a site visit and receive a tailored quote based on your requirements.
Frequently Asked Questions
What types of retail facilities do you clean?
We clean shops, supermarkets, shopping centres, retail park outlets, and high-street stores.
Do you provide retail cleaning contractors?
Yes, we offer both ongoing contracts and one-off retail cleaning services.
Is your work health and safety compliant?
All work is carried out in line with health and safety regulations, including COSHH and risk assessments.
Can cleaning be done outside trading hours?
Yes, we offer flexible scheduling to minimise disruption to your operations.